Clinic Assistant Specialist; Amherst, MA - Veterans Evaluation Services

Position: Clinic Assistant Specialist (Amherst, MA) - Veterans Evaluation Services
## Clinic Assistant Specialist (Amherst, MA) - Veterans Evaluation Services### General information

Job Posting Title Clinic Assistant Specialist (Amherst, MA) - Veterans Evaluation Services Date Friday , February 13, 2026

City Amherst State MACountry

United States Working time

Full-time### Description & Requirements Maximus is currently hiring for a Clinic Assistant Specialist to join our Veterans Evaluation Services (VES) Team in Amherst, MA. The Clinic Assistant Specialist is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:

- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.  - Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.  - Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.  

- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.  - Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

- Must live in or near Amherst, MA.

- Must be willing and able to travel to provide support to other clinics in the Eastern region
- Must be willing and able to work weekend shifts (Saturday and Sunday) as needed
- Must be willing to work onsite in our Amherst, MA. location
- Must have reliable transportation to drive to other locations in the Eastern region
- Valid driver's license is required
- Arrive 30 minutes prior to scheduled exam
- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign-in sheet
- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)- Document and update OMS comments for everything you do pertaining to veterans and providers
- Adhere to local and externally relevant health and safety laws and policies
- Maintain cleanliness of the clinic/per-diem and exam rooms

Minimum Requirements
- High School Diploma or GED required.

- Microsoft Office applications experience preferred
- Previous customer service experience preferred
- Previous medical assistance experience preferred

EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
** Accommodations
* * Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at ****.Minimum Salary $22.48

Maximum Salary $22.48

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