Medical Front Desk Receptionist

We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to joinour healthcare team in Amherst and Northampton, MA. The Front Desk Receptionist plays a critical role in providing excellent customer service and ensuring efficient front desk operations.

$20.00- $22.00 per hour plus benefits package.

Full-time Monday - Friday

• Greet patients with a warmand friendly demeanor as they arrive, ensuring a positive first impression.
• Assist in scheduling patient appointments, making reminder calls, and rescheduling as necessary.
• Accurately collect and input patient information into the electronic medical records system.
• Verify patient insurance information, collect co-payments, and address billing inquiries.
• Manage incoming phone calls professionally, directing inquiries to the appropriate personnel.
• Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Manage the patient flow inthe waiting area to minimize wait times and maintain an organized front deskarea.
• Assist healthcare provider sand medical staff with administrative tasks as needed.
• Perform medical assistant duties such as taking patient vital signs, preparing patients for exams, and assisting with minor procedures.
• Travel between Amherst and Northampton clinics.

• High school diploma or equivalent.
• Prior experience as a Front Desk Receptionist in a medical setting is preferred.
• Strong interpersonal and communication skills.
• Proficiency in using electronic medical records systems.

Join our team and contribute to a welcoming and professional healthcare environment in Amherst and Northampton, MA