Float Clinic​/Practice Assistant

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Mass General Brigham Medical Group Western Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Our Float Pool team is a group of employees who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. We cover gaps due to unexpected call outs, long-term leaves, planned vacations, staffing vacancies, etc. This is a unique opportunity to work autonomously to the top of your education/certification while also functioning as part of a collaborative team.

We are seeking per diem Clinic/Practice Assisant to pick up shifts Monday through Friday, but we can be flexible on exact days based on employee  this role, you would be expected to cover various practices across the Pioneer Valley. Towns/cities include:
• Amherst• Belchertown
• Florence• Greenfield
• Hadley• Northampton
• South Deerfield
• West Hatfield
• Williamsburg We do our best to keep all employees with their preferred geographic regions/specialty areas; however, float pool employees must be able and willing to commute to any of our locations during orientation (for training/precepting purposes) or during times of fluctuating staffing shortages (for cross-coverage purposes).Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision.

Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.

Does this position require Patient Care? No

Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.

-Make patient appointments and maintain appointment records.

-Greet and assist patients.

-Answer telephones, assist callers with routine inquiries, and schedule appointments.

-File materials in patient folders, and print appointment schedules.

-Process patient billing forms and scan documents to patient medical record/LMR.

-Call for patient medical records and laboratory test results.

-Open and distribute mail or faxes.

-Type forms, records, schedules, memos, etc., as directed.

-May be required to accept co-payments.

-Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.

-May monitor patients in waiting room and responds to any needs for information.

-Assists in patient flow processes.

Qualifications Education High  School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials Experience healthcare office experience 0-1 year required

Additional Job Details (if applicable)
Remote Type Onsite Work  Location
170 University Drive Scheduled Weekly Hours0

Employee Type Per Diem Work Shift Day (United States of America)
Pay Range $17.71 - $23.20/Hourly Grade2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay…