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Technical Support Systems Administrator IT Project Manager HelpDesk/Support

Service Desk Team Lead: Elevate IT Support

Job in Amherst, Hampshire County, Massachusetts, 01002, USA
Listing for: UMass Amherst
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, Systems Administrator, IT Project Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading research university seeks a Service Desk Team Lead to oversee high-quality technical support for students, faculty, and staff. Responsibilities include supervising staff, managing operations, and delivering advanced technical assistance. Qualified candidates have strong IT experience, organizational skills, and the ability to train others. This full-time position involves a Monday-Friday schedule with some required night and weekend hours.
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