IT Service Desk Specialist – Tech Support & Troubleshooting
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-04-29
Listing for:
University of Massachusetts Amherst
Full Time
position Listed on 2026-04-29
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
University of Massachusetts Amherst is hiring an EDP Programmer I (Service Desk Specialist) to provide exceptional customer service and technical support to students, staff, and faculty. The role involves troubleshooting and resolving technical issues, documenting interactions in a ticketing system, and collaborating with various departments to ensure efficient service delivery. A strong emphasis is placed on excellent communication skills and the ability to work in a diverse environment.
Full-time position located in Amherst, MA.
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