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Senior IT Desktop Support Specialist

Job in Amherst, Hampshire County, Massachusetts, 01002, USA
Listing for: The University of Massachusetts Amherst
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The University of Massachusetts Amherst is seeking an EDP Programmer II (Senior Desktop Support Technician) to join their Information Technology team. In this role, you will provide advanced technical support to academic and administrative departments, managing escalated desktop and software issues.

The position demands strong customer service capabilities and excellent communication skills, with responsibilities spanning troubleshooting, collaboration, and user support. This full-time, onsite role is integral to maintaining optimal university operations through effective IT solutions.

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Position Requirements
10+ Years work experience
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