Senior Desktop Support Technician; EDP Programmer II
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-06-24
Listing for:
UMass Amherst
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
UMass Amherst seeks a Senior Desktop Support Technician (EDP Programmer II) to provide advanced technical support for IT clients within the university. Responsibilities include troubleshooting escalated hardware and software issues, maintaining optimal functionality of university systems, and offering exceptional customer service.
The ideal candidate has at least two years of relevant experience and is proficient in both macOS and Windows environments. Strong communication and problem-solving skills are essential, and the role requires onsite presence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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