More jobs:
Onsite IT Support Specialist, Library Systems
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-07-10
Listing for:
The University of Massachusetts Amherst
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
The University of Massachusetts Amherst seeks a Technical Assistant III (Educ) to deliver Tier 1 desktop and user support for UMass Libraries. This onsite role covers MacOS and Windows workstations, printers, and basic network issues with prompt communication to the Triage Team.
You will document solutions, assist in equipment planning and installation, and help maintain software/hardware inventories while delivering friendly, professional service to campus users.
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