IWMS Operations Center Specialist
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-08-22
Listing for:
University of Massachusetts Amherst
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
The Operations Center Specialist at University of Massachusetts Amherst serves as the primary coordination point for Facilities & Campus Services work activity, managing intake, prioritization, routing, and lifecycle of service requests to support campus operations. This role administers IWMS work orders, ensures data accuracy, and supports reporting and performance analyses.
Responsibilities include coordinating with customers, technicians, and leadership; developing dashboards in IWMS;
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