Electrical Shop Manager

Title
:
Electrical Shop Manager - Building Maintenance

Executive Area
:
Administration and Finance

College/School/MBU
:
Facilities Management

Department
:
Building Maintenance

Work Location
:
Amherst

Schedule
:
Full time

Work Arrangement
:
Onsite

Reporting to the Assistant Director of Building Maintenance, the Electrical Shop Manager manages and coordinates the daily activities of the Electricians. This manager serves as the primary contact for university customers with responsibility to communicate work order status, ensure the efficient delivery of repair services, systems monitoring, preventative maintenance planning, procurement of parts, inventory control and the management and coordination of work of the technical trades staff for the above-mentioned shops.

Electrical Shop Manager manages third-party service contractors when the demand for services exceeds the capacity or expertise of existing staff.

• Ensures that electric shops are staffed and organized to maximize the strength of the multiple trade disciplines and respective technicians.
• Ensures all electrical work is performed in full compliance with the Massachusetts State Electrical Code and adheres to the University of Massachusetts guidelines, maintaining the highest standards of safety, quality, and regulatory compliance.
• Collaborate with the support teams including trade supervisors, directors, engineers, user groups and customers.
• Manages backlog levels by trade area. Evaluates, updates and develops new standard procedures to prioritize work and directs activities. Manages the need for supplemental services, allocation of additional staff, and overtime.
• Supervise and/or coordinates activities of the staff and maintenance personnel engaged in maintenance, renovation, central utility plant/infrastructure operation, and other facility activities.
• Manages after-hours on-call staff, including scheduling, ensuring coverage and serves as a main contact for emergencies that cannot be addressed by an on-call staff.
• In consultation with the Management team, establishes and documents building needs.
• Utilizes in-house and sourced reports, building inspection evaluations, and work order information to identify and prioritize deferred maintenance projects. Establishes scopes of work and develop estimates for these projects. Assists in the development of three to five-year deferred maintenance plans.
• Working closely with the Energy Management, Mechanical and Plumbing trades to provide support and assists in the development and implementation of the University’s energy conservation and maintenance programs.
• Participates in the review of all University capital project plans and specifications; determines an impact on operations, maintenance, and available staff resources.
• Leverages key performance indicators (KPIs) to enhance operational efficiency, while managing and evaluating staff performance and work quality. Develops and implements a strategic University-wide plan for Electrical Maintenance including technicians to make improvements to reduce service calls and elevate customer satisfaction. Fosters a culture of accountability and ownership in all aspects of work performed.
• For renovation and maintenance projects, reviews and/or develops scope of work, cost estimates, schedules, contingencies, and project risks. Obtains necessary permits and approvals required for renovation or maintenance projects.
• Monitors project associated costs, coordinates resources with all parties involved as necessary; documents all scope changes; tracks KPIs such as remaining completion time, estimated cost at completion.
• Assures compliance with all Federal, State, Local and University safety policies, building codes, fire codes, and environmental regulations. Supports training programs for trades employees.
• Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
• Establishes a procurement program to support staff operations with required contract services and materials. Determines the optimum level of parts and supply inventories. Develops Requests for Proposals and work with…