Caseworker, Social Work

Center for Human Development (CHD) is looking for a Spanish speaking Outreach Caseworker for our Family Outreach of Amherst at 401 Main Street, Suite 12, Amherst, MA 01002, USA. The role assists at‑risk, low‑income families with housing, benefit retention, immigration, substance abuse, domestic violence, parenting, and other issues.

We value employees who are patient, empathetic, and committed to making positive impacts in the lives of others.

• Assist families in crisis to identify the cause of their crisis and work with them to take steps to address and find solutions to the crisis
• Help families identify positive resources in their community and gain access to these resources
• Provide transportation to appointments and meetings as appropriate
• Assist head of family to schedule team meetings so that all providers and family members are communicating regularly
• Provide advocacy, information, and referrals to individuals who call the agency seeking assistance

This is a home visiting casework position with services provided in the home, community, and in the office. Duties will include taking families to appointments, coaching them on life skills, and providing advocacy as needed.

• 2 years' experience working with at‑risk families and providing case management and client advocacy
• A working knowledge of social justice and poverty issues
• An understanding of how trauma affects parents and children
• Be able to juggle numerous tasks at once
• Ability to maintain accurate, confidential client records
• Strong verbal and written communication skills are important
• Valid driver's license and reliable transportation for work purposes

Bachelor's degree or higher.

Competitive salary of $38,400 annually complemented with a phenomenal benefits package that includes Dental, Health, and Life insurance. Paid time off, earned vacation time, and paid holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.