Transportation Management Analyst

Title:

Transportation Management Analyst

Executive Area:
Administration and Finance

College/School/MBU:
Transportation Services

Department:
Transportation Services

Work Location:

Amherst

Schedule:

Full time

Work Arrangement:
Onsite

The Transportation Management Analyst is responsible for overseeing and optimizing fleet management programs, operational data, and business processes to ensure efficiency, compliance, and accurate recordkeeping across UMass Transportation Services. This role manages daily business analytics, operational reporting, and transportation program support, while serving as the department lead for driver management and compliance programs. The position collaborates with internal stakeholders and external business partners to develop tools, dashboards, and visualizations that enhance decision-making and operational performance.

• Fleet Management Information System (RTA):
• This role manages daily business analytics, operational reporting, and transportation program support, while serving as the department lead for driver management and compliance programs.
• Collaborates with the Fleet Management Information System vendors and University of Massachusetts Information Technology to achieve department goals for reporting and business planning data storage within the system.
• Develops and revises operating procedures for fleet data processing and reporting.
• Coordinates fleet billing processes and support data reconciliation activities associated with transportation services.
• Coordinates and manages campus driver authorization and risk management programs for university departments and authorized users.
• Manages Flex Fleet vehicle sharing reservation services, including scheduling, utilization reporting, billing and compliance.
• Identifies operational metrics and reporting requirements needed to support audits, compliance reviews, and departmental planning.
• Fleet Telematics:
• Administers vehicle telematics platform for fleet tracking, driver behavior monitoring, and compliance reporting.
• Analyzes telematics data to identify trends, improve safety, and optimize fleet utilization.
• Provides job training and customized training materials for FMIS and telematics users
• Vehicle Acquisition and Leasing:
• Coordinates the end to end vehicle acquisition process, from user request through delivery.
• Maintains complete and accurate acquisition records in RTA Fleet, managing work orders, documentation, schedules, ownership, and resource tracking for reporting and billing.
• Develops vehicle acquisition recommendations with high level cost estimates, ensuring policy and Service Level Agreement compliance and documenting exceptions as needed.
• Coordinates stakeholder review and approval via Docu Sign and manages dealership quote requests (VEH
  110), entry into UMass Buyways, and Massachusetts Registry of Motor Vehicles registration submissions with tracking.
• Vehicle Disposition:
• Coordinates all aspects of the vehicle disposition process from the receipt of user request to physical removal of the vehicle.
• Manages all vehicle disposition activities in RTA Fleet, maintaining complete asset records with required documents, photos, and auction materials.
• Processes disposition requests through RTA Fleet work orders.
• Updates work orders weekly with status, next steps, ownership, and resource time to support accurate reporting and billing.
• Fueling and Electric Vehicle Charging Systems:
• Oversees university fueling and Electric Vehicle operations, including fuel card administration, consumption monitoring, fuel efficiency optimization, and Electric Vehicle charging infrastructure performance and reporting.
• Manages fleet vehicle registrations, renewals, purchases, inventory records, asset disposition, and fuel/Electric Vehicle system integration within FMIS.
• Ensures compliance with United States Environmental Protection Agency and Massachusetts Department of Environmental Protection regulations, maintains required documentation, and supports audits and inspections.
• Operates University-owned motor vehicles to work sites.

• Coordinates with internal teams, vendors, and the Fleet Systems Analyst to support…