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Member Services Associate - Club Concierge & Member Care

Job in Amherst, Lorain County, Ohio, 44001, USA
Listing for: Paycom - ATS
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR
Job Description & How to Apply Below

Planet Fitness is seeking a Member Services Representative to greet members, handle inquiries, and process memberships at the on-site front desk. You will provide friendly customer service, assist with tours, explain membership options, and help maintain a clean, welcoming club environment.

The role emphasizes prompt, professional interactions, adherence to policies, and ability to learn cleaning and operational procedures to ensure a positive member experience.

We are currently recruiting a Member Services Associate
- Club Concierge & Member Care for our team in Amherst, OH, United States.

Join us at Paycom - ATS as our next Member Services Associate
- Club Concierge & Member Care in Amherst, OH, United States.

This is an excellent opportunity to take on the Member Services Associate
- Club Concierge & Member Care role at Paycom - ATS.

Position Requirements
10+ Years work experience
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