Regional Director of Operations

Description

Bay Mark Health Services is looking for an accountable, strategic and efficient Regional Director of Operations for our Opiate Treatment Program. The Regional Director of Operations will be accountable for developing and executing the business plan and strategies that enable long-term profitable growth within an assigned geography while also managing the resources and expenses necessary to achieve a profitable outcome.

The Regional Director of Operations leads the Treatment Center Directors in their efforts to manage a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

• Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Leads change by communicating vision and gaining commitment of staff.
• Aligns business objectives to support the Bay Mark’s strategic goals.
• Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
• Tracks progress on established success metrics.
• Oversees book of business within region and identifies market opportunities.
• Assumes fiscal responsibility through budgetary planning and implementation.
• Partners with National Support staff to drive profitable growth and deliver quality patient care.
• Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies.
• Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
• Contributes to Bay Mark Health Services’ success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
• Participates in the company’s annual operating and long term strategic planning process.
• Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
• Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such.
• Adheres to the Bay Mark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
• Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
• Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
• Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
• Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
• Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
• Other duties, as assigned.

• Bachelor’s Degree Required
• Ten (10) years of relevant management experience required
• Ability to read and interpret financial data
• Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settings required
• Strong knowledge on current drug abuse and treatment information – specifically the current trends in Opioid Maintenance Treatment
• Demonstrated success in building high performing operating teams
• Demonstrated success in driving initiatives that yield strong results
• Excellent interpersonal and communication skills and…