E-Commerce Integration VA; Cin

E-Commerce Integration VA (with Cin7 Experience)

Full-time. AEST (Australian Eastern Standard Time).

Platform Integration & Management

• Cin7
  • Configure, maintain, and optimize Cin7 as the central inventory and order management system
  • Build and manage product records, BOMs, stock adjustments, and purchase orders
  • Set up and troubleshoot integrations between Cin7 and all connected sales channels and accounting platforms
  • Monitor inventory levels and ensure real‑time accuracy across all warehouses and locations
  • Generate and interpret reports for stock, sales performance, and fulfillment metrics
• Shopify
  • Manage product listings, collections, pricing, and inventory sync between Shopify and Cin7
  • Identify and resolve synchronization errors, order discrepancies, and fulfillment issues
  • Optimize the Shopify backend for performance, including apps, workflows, and automation
  • Collaborate on store updates, promotions, and seasonal campaigns as needed
• eBay
  • Create, update, and manage eBay listings with accurate product data, pricing, and stock levels
  • Ensure Cin7‑to‑eBay integration is functioning correctly, with orders flowing and inventory adjusting in real‑time
  • Monitor listing performance and troubleshoot any compliance or policy‑related issues
  • Stay current with eBay platform changes that may impact listings or integrations
• Xero
  • Oversee the integration between Cin7 and Xero to ensure accurate financial data flow
  • Reconcile purchase orders, invoices, credit notes, and payment records
    
    Identify and resolve discrepancies between inventory and accounting records
  • Work closely with the finance team to support month‑end and year‑end processes

Product Content & Data Management

• Create, maintain, and optimize product listings with accurate titles, descriptions, images, attributes, and pricing
• Ensure product data consistency across all platforms (Cin7, Shopify, eBay)
• Develop and enforce product data standards and naming conventions
• Conduct regular audits to identify and correct data gaps, errors, or inconsistencies

Workflow Optimization & Process Improvement

• Identify inefficiencies across platforms and implement solutions to streamline operations
• Document standard operating procedures (SOPs) for all integration and platform management tasks
• Proactively flag integration issues and lead troubleshooting efforts through to resolution
• Provide recommendations on tools, automations, and platform upgrades to improve operational efficiency

• 3+ years of hands‑on experience with Cin7 (formerly DEAR Inventory) in a similar operations or integration role
• Demonstrated experience managing Shopify and eBay platforms in a retail or wholesale context
• Strong working knowledge of Xero accounting and its integration with inventory management systems
• Solid understanding of multichannel e‑commerce operations, order management, and inventory control
• High attention to detail with a strong focus on data accuracy and consistency
• Excellent problem‑solving skills with the ability to independently diagnose and resolve integration issues
• Strong written communication skills for creating product content and internal documentation
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment

• Experience with additional marketplace or e‑commerce platforms (Amazon, Woo Commerce, etc.)
• Familiarity with API‑based integrations and third‑party automation tools (e.g., Zapier, Make)
• Background in product photography, SEO copywriting, or digital merchandising
• Experience in wholesale, retail, or distribution environments

• A dynamic, collaborative, and growing team environment
• Opportunity to take ownership of critical systems and make a meaningful operational impact
• Competitive salary commensurate with experience
• Flexible working arrangements

If you are a systems‑savvy, detail‑oriented professional who thrives at the intersection of technology and e‑commerce operations, we would love to hear from you.