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SMB Customer Success Manager - Onboarding

Job in Ammon, Bonneville County, Idaho, USA
Listing for: Nooks
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: SMB Customer Success Manager - Onboarding & Renewals

Nooks is seeking an SMB Customer Success Manager to maximize value for a portfolio of 150 SMB accounts across EST/EMEA. The role blends onboarding, proactive outreach, and renewal management, with a focus on delivering high-value content and smoothing the customer journey.

You will collaborate across teams in a fast-paced startup environment. Ideal candidates bring 1+ years in SDR or CSM, strong data analytics, and experience with Outreach/Salesloft/Hub Spot.

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