Medical Receptionist

Medical Receptionist Opportunity at an Outpatient Clinic in Idaho Falls, !

Are you a friendly, organized, and detail-oriented professional looking to make a difference in a healthcare setting? Our Outpatient Physical Therapy Clinic in Idaho Falls,  seeking a Medical Receptionist to join our team! This role is perfect for someone who enjoys interacting with patients, managing administrative tasks, and supporting a dynamic healthcare team.

• Competitive pay and benefits
• Flexible scheduling options
• A positive and team-oriented work environment
• Opportunities for professional growth and development
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match

• Greet and assist patients with a warm, friendly, and welcoming attitude
• Schedule patient appointments and manage provider calendars.
• Verify insurance benefits and information, assist with authorization management, and process patient paperwork.
• Answer phone calls, respond to patient inquiries, and communicate professionally with patients, providers, and team members.
• Maintain organized, accurate, and up-to-date patient records.
• Assist with billing, payment processing, and other front-office administrative tasks.
• Support therapists with patient management and day-to-day clinic flow.
• Provide PT tech support, including assisting therapists with patient setup, equipment, exercises, and other treatment-related needs as directed.
• Help maintain a clean, organized, and welcoming clinic environment.
• Assist with ordering and stocking clinic supplies and ensuring needed items are readily available.
• Work as a team to support an efficient, positive experience for both patients and staff.

• Prior experience in a medical office or receptionist role preferred
• Strong customer service and communication skills
• Proficiency in medical software, scheduling systems, and data entry
• Ability to multitask and work in a fast-paced environment
• Detail-oriented with strong organizational skills
• Knowledge of insurance verification and HIPAA compliance is a plus