IT Service Delivery Analyst - Elevate Customer Experience
Job in
Ammon, Bonneville County, Idaho, USA
Listed on 2026-07-18
Listing for:
American Express
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
American Express is seeking a Service Delivery Analyst to ensure IT services are delivered in alignment with regulatory and business needs. Based in Boise, this role emphasizes day‑to‑day execution of change, incident, problem, and configuration management, while delivering excellent customer service and data‑driven improvements.
You will collaborate with product, shipping, and integration teams to implement efficient capabilities, support audits, and drive automation initiatives.
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