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Chief of Customer Excellence – Public Sector Operations

Job in 1180, Amstelveen, North Holland, Netherlands
Listing for: LiveWords B.V.
Full Time position
Listed on 2026-07-14
Job specializations:
  • Business
    Operations Management
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 EUR Yearly EUR 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Acolad is seeking a Head of Customer Excellence to lead operational delivery for interpreting services in the Public Sector. The role focuses on ensuring high-quality, compliant service delivery while promoting performance and continuous improvement.

Key responsibilities include managing operations, building scalable teams, and enhancing customer satisfaction. The ideal candidate will have significant experience in service operations, strong analytical skills, and fluency in English and near-native Dutch.

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