Key Account Manager - Modular Lighting Instruments; Randstad Nederland

Position: Key Account Manager - Modular Lighting Instruments (Randstad Nederland)
Job Summary  This role represents Signify's lighting offer to selected key accounts and is responsible for building and fostering relationships within these accounts to maximize profitability and customer satisfaction. Develops strategic plans to achieve sales targets and expand business opportunities. Coordinates with internal teams to deliver solutions that meet client needs.
Key Areas of Responsibility   Delivers sales targets, revenue growth, and profitability objectives within the assigned accounts or territory.
Develops account-specific sales and strategic plans aligned with business goals.
Has an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
Establishes and nurtures professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner and negotiates contracts to maximize profitability.
Leads joint strategic account planning processes to set performance objectives, identify business opportunities, and establish milestones for one and three-year periods.
Provides customers with accurate product, system, and application knowledge ensuring solutions meet technical specifications and standards.
Defines and leads actions in the accounts, aligning the support across cross‑functional Signify teams with the objective of meeting account performance objectives and customer’s expectations.
Collaborates with product management and marketing teams to tailor offerings and drives continuous improvement initiatives by gathering client feedback and implementing solutions.
Prepares proposals and negotiates pricing, terms, and contracts within authorized limits. Ensures adherence to commercial policies and protects company margins.
Monitors market trends and competitor activities to adjust strategies accordingly and provides insights to management for proactive business planning and market positioning.
Drives continuous improvement by gathering client feedback and implementing solutions, monitors customer satisfaction, resolves issues promptly, and builds long‑term trust.
Maintains up‑to‑date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics. Provides accurate information to ensure proper forecasting and product availability. Reports sales performance and account progress regularly.
Critical Experiences / Qualifications   Bachelor's degree in Business Administration, Sales, Marketing, or a related field is essential to understand market dynamics and strategic account management principles.
Minimum of 5 years of experience in key account management or strategic sales roles, with proven success in managing medium‑large accounts and driving profitable growth.
No specific licenses required; however, certifications in Strategic Account Management, Consultative Selling are highly advantageous for demonstrating expertise in managing complex accounts and sales strategies.
A good level of communication in Dutch and English is mandatory.
Equal Opportunity Employer Statement  Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.
Pay Transparency and Nondiscrimination Policy  Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.

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