Office Clerk

Position Overview

The Amsterdam Housing Authority is seeking a highly motivated and detail-oriented Office Clerk to support our housing programs and staff, including Public Housing, Section 8, and other subsidized housing initiatives. This role plays a vital part in ensuring residents and housing staff are supported.

With a caseload of approximately 200 clients, the ideal candidate will be comfortable working independently, communicating effectively, and managing a variety of administrative and client-facing responsibilities.

• Answer telephones and take messages or provide callers with general information correctly
• Prepare, store, and retrieve lists and documents as needed
• Update and store department forms on a computer using word processing software (Microsoft Word, Adobe PDF, etc.)
• Sort, date stamp, and distribute mail and packages correctly
• Maintain alphabetic, numeric, and/or chronological files of correspondence, documents and materials by coding and filing new material, searching for requested material and periodically purging obsolete media
• Schedule meetings and appointments using Outlook and Microsoft software
• Enter and retrieve information correctly
• Collect fees and accounts for monies received utilizing web software
• Demonstrate working knowledge of modern office terminology, procedures, equipment (phones, computer, fax) and business English
• Demonstrate working knowledge of the principles and practices of computerized records and maintenance
• Ability to perform close, detailed work involving considerable visual effort and concentration
• Demonstrate ability to understand and follow oral and written instructions
• Ability to maintain neat and legible records

• Associate Degree in Office Administration or a related field
• High school diploma (or GED) and two (2) years of full‑time paid experience working with the general public
• Equivalent combinations of education and experience may be considered

• Valid New York State Driver’s License at time of appointment
• Legal residency in Montgomery County

• Strong interpersonal skills
• Effective problem solving and communication abilities
• Attention to detail and ability to maintain accurate records
• Proficient in managing multiple tasks and deadlines
• Ability to build and maintain positive working relationships

Amsterdam Housing Authority is an equal opportunity employer and encourages applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.