Creative Director; Social

Creative Director (Social)

London, Hybrid

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and an exciting place to accelerate your career.

The Creative Director role here at DEPT® is an integral part of the team providing leadership, guidance, inspiration and support to social creatives, content creators and community managers at a range of different levels. CDs take a hands‑on creative role, building, delegating and empowering the team to take on work, but as required, the ability to lead from the front and willingness to get ‘their hands dirty’ to help the team when needed, is essential.

The CD is responsible for driving the direction and output of our always on/editorial offering at Dept®. Our team and client list is rapidly expanding, we need to ensure both output and process are kept at a high level as we grow.

A huge part of quality always on content comes down to cultural relevance and the CD will need to be pop culture obsessed and ‘chronically online’. They will be a key driver in helping the team be as reactive and relevant as possible tapping into trend, culture and the comments section.

A sense of innovation is key, experimenting with new formats, platforms and how we use AI, ‘lofi’ production techniques and external creators to deliver content at the speed of culture.

The Creative Director will take creative ownership of all clients assigned to them, striving for the best work delivered on budget and nurturing strong client relationships. They will update the ECD on a weekly or bi‑weekly basis on statuses on all ongoing and upcoming projects. Alongside the delivery and resourcing team the Creative Director will oversee the growth and resourcing of the team to the best of its ability.

From time to time, you may be asked to work on additional projects or new business opportunities as well as individual objectives that align with the goals and strategies of the business.

• Co‑Lead, develop, motivate and inspire the creative team as well as encouraging collaboration
• Be a face and voice of social creative at DEPT®, to raise the profile of the team
• Hold the promotion plans for creatives in their team (subject to approval and sign off by management team)
• Set objectives and performance goals for the team
• Collaborate closely alongside other creative directors (including design director)
• Balance hands on vs oversight of projects effectively
• Work with the ECD to build processes, structures and raise the quality of creative
• Nurture and build a team of happy and fulfilled creatives
• Build a productive and working relationship with other disciplines across the agency to deliver projects and new business pitches
• Deliver and inspire innovative and high quality work across all deliverables from the team
• Be aware of and respond to current advertising and media trends and pop culture
• Use your experience and ideas to contribute to the development of our creative process
• Present work internally and externally to an excellent standard
• Create award‑worthy work for our clients
• Initiate and facilitate creative team collaboration and sharing, and team cohesion through social and team building initiatives
• Support and lead ad hoc PR and Marketing efforts to promote Dept® externally and within Dept

• Solid experience as a Creative lead at a social agency or in‑house social team
• Expert knowledge of social media and digital marketing
• Experience of building a creative team
• A pedigree of pitch (and award) winning work
• Outstanding portfolio of work that works
• Ability to meet deadlines and collaborate well with the team and clients
• High attention to visual and copywriting details
• Ability to remain focused under pressure within a fast‑paced environment
• A love for learning new things and exploring new mediums

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension…