Concierge Management Trainee - Anantara Grand Hotel Krasnapolsky

Career Opportunities:
Concierge Management Trainee – Anantara Grand Hotel Krasnapolsky Amsterdam (5131)

Requisition  
5131 – Posted –
Front Office –
The Netherlands

Do you enjoy creating unforgettable moments, coordinating seamless experiences, and making every guest feel truly cared for? At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Concierge Management Trainee who brings structure and a sharp eye for service excellence. From managing complex guest requests to elevating our daily operational flow.

At Anantara, we believe in rewarding your ambition with exceptional benefits:

• Internship allowance of €750 gross per month (based on 5 days per week).
• Global team member rates at 500+ Minor Hotels worldwide.
• Friends & Family rates so you can treat your loved ones.
• 50% discount on F&B at 20 luxury hotels in Amsterdam.
• A complimentary experience stay to immerse yourself in the Anantara guest journey.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Priority access to internal vacancies across Minor Hotels.
• One complimentary meal per shift.

• Supporting daily concierge operations, including doorman and bellman operations.
• Being in charge of implementing and maintaining LQA standards across the full team, ensuring consistent luxury service delivery.
• Following up on guest requests and assisting with complex cases.
• Coordinating with internal departments and external partners.
• Logging and analyzing service incidents.
• Contributing to process and service improvements.
• Assisting with SOP updates.
• Supporting reporting and basic data analysis.
• Working with Excel and SAP.
• Helping onboard and train new team members.
• Joining team briefings and evaluations.

• (Bachelor) student Hospitality Management.
• Strong communication skills in English (Dutch is a bonus).
• A structured, proactive and service-oriented mindset.
• A genuine passion for luxury hospitality and guest experience.
• Confidence in working with different departments and partners.
• Curiosity, professionalism and positive energy.
• A valid driving license for valet parking (is a bonus).

Located on Amsterdam’s iconic Dam Square, with views of the Royal Palace and the National Monument
, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern luxury. From Michelin-starred dining at The White Room, to the artisanal cocktails of The Tailor, and the breathtaking historic charm of the Winter garden
, our hotel is a destination in itself.