Receptionist; f​/m​/d; Adagio South

Your mission

Adagio Amsterdam City South is seeking a friendly and welcoming Receptionist (f/m/d) to ensure that our guests have an exceptional stay with us. As the first point of contact for guests, you will provide a warm welcome, ensure a smooth check-in and check-out process, and assist with breakfast and meeting events. You will be fully knowledgeable about the hotel facilities and services, use up-selling techniques to promote hotel services and facilities, and comply with hotel security, fire regulations, and all health and safety legislation.

• Always delivering an exceptional guest experience
• Ensuring smooth check-in and check-out processes in line with brand standards
• Assisting with breakfast and meeting events
• Maximizing room occupancy and promoting hotel services and facilities
• Staying fully conversant with hotel facilities, services, and promotions
• Providing feedback to team members and other departments as necessary
• Complying with hotel security, fi re regulations, and all health and safety legislation

Adagio Amsterdam City South is seeking a friendly and welcoming Receptionist (f/m/d) to ensure that our guests have an exceptional stay with us. As the first point of contact for guests, you will provide a warm welcome, ensure a smooth check-in and check-out process, and assist with breakfast and meeting events. You will be fully knowledgeable about the hotel facilities and services, use up-selling techniques to promote hotel services and facilities, and comply with hotel security, fire regulations, and all health and safety legislation.

• Always delivering an exceptional guest experience
• Ensuring smooth check-in and check-out processes in line with brand standards
• Assisting with breakfast and meeting events
• Maximizing room occupancy and promoting hotel services and facilities
• Staying fully conversant with hotel facilities, services, and promotions
• Providing feedback to team members and other departments as necessary
• Complying with hotel security, fi re regulations, and all health and safety legislation

• Ability to multitask effectively while delivering excellent customer service
• Experience with in a similar role in a branded environment is preferred, but full training will be given
• Strong communication and interpersonal skills
• Flexible and adaptable to changing work environments and situations

• Competitive salary with travel allowance
• Free parking for your car
• Employee rate including F&B discount at Accor Hotels worldwide, Interstate Hotels & Resorts worldwide, and Borealis Hotel
• Group worldwide
• Learning and development opportunities
• Recognition and career growth

Is an expanding European hospitality company which develops, owns, operates and manages select-service, full-service and extended-stay hotels, which are all branded by international hotel chains like Inter Continental Hotels Group, Accor, Hilton Hotels & Resorts and Marriott. Founded in 1997 and headquartered in Amstelveen & Wiesbaden, our passionate and experienced team started building todays portfolio in 2016. Being active in the Netherlands, Belgium, France, Germany, Austria, Spain and Denmark and being backed by strong institutional investors, it is our ambition to further grow our portfolio.

We consider our values to be self-evident. Nevertheless, they are indispensable to achieve our ultimate goals:
To be the most attractive hotel operator for employees, brands & investors, by delivering operational excellence that results in the highest guest satisfaction.

• The soul of our hotels, which are a result of the behaviour of our employees. That’s where we are proud of. The feeling to be part of one and the same family! Creating joyful people experiences together: for our guests, our colleagues and stakeholders! We love the hotel industry!
• The combination of high standards of professionalism and quality as well as humanity and closeness.
• The balance of happy employees, satisfied guests and economic success.
• A good working atmosphere, opportunities for advancement, appreciation and the chance to make a difference.