Housekeeping Team Lead - Elevate Guest Experience

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Andaz means, "personal style" in Hindi. Andaz Amsterdam Prinsengracht means, five-star creative luxury in the heart of Amsterdam, expressed through local experiences, art & design and picture-perfect drinking and dining, in a playful Dutch-inspired environment.

Do you feel intrigued already?

Because we are looking for a Housekeeping Team Leader!

Your MINDSET:

· A junior leader (not by age, but by experience);

· A natural motivator and go-to person for the entire Housekeeping team;

· A problem-solver with a hands-on mentality;

· Someone with an eye for detail, always looking for new ways to enhance the guests’ stay;

· Someone who is able to juggle daily operations, projects and administration – all in a day!

What does the ROLE entail?

· Supervising and coordinating the activities of the Housekeeping team;

· Ensuring team delivers the brand promise and provides exceptional guest service at all times;

· Examining all guest rooms, to ensure they are cleaned in accordance to the hotel’s standards;

· Ensuring all linens are handled and processed according to their priority and standards;

· Conducting briefings on room occupancy, daily events, and special attention that may be needed;

· Maximizing employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling, to meet the financial goals of the business as well as the expectations of the guests;

· Overseeing the punctuality and appearance of the team, ensuring they wear the correct uniform and maintain a high standard of personal appearance and hygiene, as per Hotel’s standards;

· Maximizing the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring;

What’s in it for YOU?

· A great place to work in lovely Amsterdam center. In the middle of the iconic Prinsengracht canal.

· An entry to the Hyatt Family, a place where we care for people so they can be their best;

· 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets and special discounts at our Spa

· Travel Allowance, starting from a 5 kilometers travel distance from the hotel.

· Uniform provided and laundry is taken care of in house.

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

· To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"

· Social Activities;
Team building outings, Sports/wellbeing activities

· Hotel gym access

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

· International working experience with future international transfer happily facilitated.

· Personal development plan, in order to reach your full potential.

· A wide range of development tools through the Hyatt Learning platform for all colleagues. From E-Learnings to classroom sessions, Hyatt provides different solutions, depending on how you learn best (Example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose – we care for people so they can be their best – and we are deeply involved in actions that create a culture of opportunity for all”

· An International team of over 15 different nationalities

· Focus on Diversity, Equity and inclusion…