Director of Operations - Food & Beverage

Position: Director of Operations - Food & Beverage - The Hoxton
Company Description
We're looking for a Director of Operations with high energy, personal charm and natural leadership skills to join our team at The Hoxton, Amsterdam Herengracht. In this role, you will be the right hand of the General Manager, responsible for all F&B operations, strategies and commercials throughout the hotel.

Company Description
We're looking for a Director of Operations with high energy, personal charm and natural leadership skills to join our team at The Hoxton, Amsterdam Herengracht. In this role, you will be the right hand of the General Manager, responsible for all F&B operations, strategies and commercials throughout the hotel. This is a demanding job, specifically for someone engaged with their career progression and focussed on future growth opportunities withing the company.

The Hoxton, and Ennismore as a wider group, are growing fast with more than 130 international hotel openings in the pipeline the coming 5 years. Restaurant and bar operations are at the heart of what we do and form the competitive edge of our differentiating lifestyle strategy. More locally, these are exiting times to join The Hoxton, Amsterdam. We're undergoing an hotel-wide refresh.

From upgraded room types to finishing a full refurbishment of our F&B outlets:
Bar & Lobby, Restaurant and M&E spaces. You’ll play a key role in shaping the next chapter of our neighbourhood venues. You will be the driving force behind the evolution of our new product offer - taking ownership of its identity, creativity and development. You won’t be doing that alone; you’ll lead and recruit an engaged team to support you and work closely together with other departments in the hotel to ensure a great experience to all our guests.

More About The Hoxton
Once the Mayor’s home, now our home, The Hoxton, Amsterdam sits pretty on the Herengracht canal. The hotel houses 111 rooms, The Apartment (our meetings & events concept) and our all-day restaurant & bar;
Lotti’s. As a brand, The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We are keen to be more than that: providing a place where guests can hang out alongside the locals and submerse themselves in a neighbourhood with vibrant, welcoming public spaces.

More About Us
Once the Mayor’s home, now our home, The Hoxton, Amsterdam sits pretty on the Herengracht canal. The hotel houses 111 rooms, The Apartment (our meetings & events concept) and our all-day restaurant & bar;
Lotti’s. You’d be joining in exciting times, as we are giving our meeting spaces and public areas a makeover – fresh & ready for commercial opportunities. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night.

We are keen to be more than that: providing a place where guests can hang out alongside the locals and submerse themselves in a neighbourhood with vibrant, welcoming public spaces.

What You’ll Do

Lead, recruit, train and develop a dynamic team across multiple food and beverage outlets, including a unique events space - upholding our brand standards from the bar and restaurant to the lobby and room service.

Drive revenue through daily coaching of the teams on the floor, and strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations.

Both guest experience and team engagement will be at the heart of all you do. You will lead from the front and your presence in the business will be felt by the team and guests alike.

Have a firm grip on the…