Touchpoint Project Manager

We Are Keen is collaborating with MieleX to find their new Touchpoint Project Manager!

As a Touchpoint Project Manager at MieleX, you'll build a reliable and transparent ecosystem for collecting and managing data customer consents across all touchpoints. You will help cultivate a customer-centric and data-driven marketing approach and strengthen a consistent, trustworthy brand experience.

• You'll be responsible for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences.
• You'll coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation.
• You'll manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders.
• You'll guide consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices.
• You'll partner with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes.
• You'll act as the primary contact for customer related data protection topics.

• You hold a degree in Business Administration, Project Management, Engineering, IT, or a related field that sparked your interest in complex digital systems.
• You bring 3-5 years of experience within project management (data, CRM or legal), where you have developed a talent for keeping multifaceted initiatives on track and aligned.
• You possess a data-driven mindset, combined with an analytical approach to solving problems and guiding project decisions.
• You are a confident communicator who enjoys presenting ideas and fostering alignment among various stakeholders in dynamic, international environments.
• You are purpose‑led and proactive, with a self‑motivated approach to delivering high‑quality outcomes and seeing projects through to successful completion.

• Warm welcome and structured on‑boarding
• Competitive salary and bonus scheme
• Working in a hybrid model
• 25 days paid annual leave
• Personal development budget
• Up to 45% discount on Miele products
• Regular work‑social activities
• NS Business Card and Swap Fiets
• Retirement plan fully covered by Miele X

WE ARE LOOKING FORWARD TO YOUR APPLICATION!

If you are excited about the opportunity to join MieleX, please submit your resume here!