Operational Risk Manager

Operational Risk Manager – 1‑Year Contract, Amsterdam

We are recruiting an Operational Risk Manager for the Operational Risk Management Department in Amsterdam. The role reports to the Head of ORM and is responsible for ensuring a fit‑for‑purpose risk management approach within the organization, in line with the ORM Framework.

• Support the Head of ORM in promoting risk culture across the bank.
• Own specific level2 operational risks and act as subject‑matter expert to the Management Board, division heads and other stakeholders.
• Act as the business partner for specific business areas, ensuring all ORM related activities are supported.
• Provide expert advice and guidance to the 1stLine on identification, assessment and consistent management of all material operational & IT system risks (including RCSA, SIIs).
• Monitor adherence to MUFG’s framework of rules and policies, local laws and regulations, and embed risk management principles in daily operations.
• Escalate (potential) risk events or regulatory breaches according to the governance framework.
• Contribute to increased risk awareness by training, instructing, and advising staff.
• Enhance risk‑management policy house (drafting, reviewing, updating policies, methodologies, procedures, work instructions).
• Provide advice and motivation to ORM team members and share best practice.
• Promote changes to systems, processes and working practices to achieve operational control.
• Develop and maintain relationships with key contacts across MUFG.

• Academic (master’s) degree in a relevant field; MBA or professional qualification (e.g., CPA/RA/RE) is an advantage.
• Minimum 8years of relevant experience in risk management within a regulated entity (1st, 2nd or 3rd line of defence, or risk advisory).
• Strong knowledge of operational risk management and experience with risk assessment and maturity assessment methodologies.
• Experience in IT Risk Management, Resilience, DORA and/or outsourcing risk.
• Experience with product governance in a financial institution and an understanding of operational risk types that banks face.
• Familiarity with EBA guidelines and EU regulations.
• Proficiency in writing and editing policy and procedural documents.
• Strong stakeholder management, engagement, and presentation skills for senior management and regulators.
• Project management experience and ability to drive initiatives.
• Fluent in English.
• Experience with IBM Open Pages is preferred.

• Integrity and Responsibility
• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective
• Professionalism and Teamwork
• Drive for Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally
• Challenge Ourselves to Grow
• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.