Director Commercial Regulatory Compliance

About the Accommodations Business Unit

’s Accommodations Business Unit (ABU) is responsible for the end‑to‑end performance of our accommodations vertical, driving growth by developing, building, and operating products and services for travelers and accommodation partners worldwide. ABU brings together Product, Tech & Data, Local Partner Services, and Commercial Growth & Operations (CoGO) to deliver a seamless experience across the full customer and partner journey, from search and booking to stay and post‑trip.

Within ABU, CoGO (Commercial Growth & Operations) is the central “commercial engine & cockpit” for the business, operating under the vision of “Run the business;
Deliver the growth.” CoGO defines and steers ABU’s commercial strategy across all partner and traveler segments, acting as the bridge between relevant stakeholder teams to ensure coherent, data‑driven growth plans and consistent execution across drivers & regions. Organized into specialized teams, CoGO combines strategic steering with operational execution to drive sustainable, segment‑specific growth at global scale.

Reporting into the VP Commercial Growth & Operations, the Director Partner Compliance is responsible for ensuring our global partner base of 2 Million+ Partners remains compliant within a rapidly evolving regulatory landscape. This role oversees the Partner Process and Regulatory Go-To-Market (GTM) domains, leading a team of 20+ FTEs dedicated to operationalizing complex legal mandates into a seamless experience for our Partner base;

while being the single-threaded owner in charge of defining & driving execution for some of the most pivotal regulatory compliance programs for our Accommodations business. The core mission is to shift compliance from a reactive, manual “triage” state to a commercial-led, proactive & seamless experience and value proposition. You will ensure the partner base is compliant “in time” for key regulations (e.g. DSA, DAC7, Short‑Term Rental Licensing, and Tax), while simultaneously leading as single-threaded owner the Partner Onboarding pillar for the BHFS program across the company (as well as being the primary person on point for this broader company priority).

By leveraging deep cross‑functional collaboration, you will position compliance as a “force for good”— building partner trust and ensuring  remains a sustainable and preferred marketplace for our travelers & Partners.

• On-Time Compliance:
  Define and execute the global strategies & plans to ensure 99% of the partner base meets critical deadlines for DSA, DAC7, STR, and TAX regulations.
• GTM Frameworks:
  Design and execute the “Go-To-Market” strategy for new regulations, translating legal complexity into simple, actionable steps for both internal teams and partners.
• Operational Readiness:
  Ensure that our GTM channels are equipped with the right messaging and tools to support partners through regulatory transitions.
• Lead Partner Onboarding for BHFS:
  Own the global Partner Onboarding program for BHFS, ensuring that 100% of our Partners where we process the payment in EEA are onboarded onto BHFS before end of 2027.

• Lifecycle Design:
  Lead the team responsible for the end-to-end Partner Process design, focusing on the “Partner Experience of the Future.”
• Ensure clear governance & lead improvements of key processes for our Partner base such as KYP onboarding, suspensions, off-boarding & Partners that change owners.
• Own the Partner statuses landscape, ensuring Partners are in the right status for both internal control purposes as well as Partner experience.
• Compliance funnel:
  Develop & continuously execute on an approach that ensures Partners can move through the compliance funnel once stuck.

• Proactive Shift: Lead the transition from manual, reactive enforcement to a data‑driven, proactive approach that identifies and solves compliance risks before they impact the partner. Define, drive awareness & buy‑in, and seamlessly execute the long‑term vision & strategy for STR regulatory compliance…