Program Implementation Manager

Description

We are seeking an experienced
Program Implementation Manager to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations.

The right candidate isa hands-on program management professional who brings rigor, structure and pace to delivery. You are confident in navigating complexity
across multiple concurrent work streams and comfortable taking ownership in a senior role.
You will have
end-to-end accountability for program delivery, financial performance and outcomes
, ensuring priorities stay aligned, and delivery remains on track.

• Own and drive the full implementation lifecycle from planning through to go-live andpathwayinto business as usual
• Build andmaintaindetailedprogramplan, milestonescheduleand critical pathanalysisacross allworkstreams
• Co-ordinate delivery acrossall Ohpen and 3rdparty teamsandworkstreams, actively managing interdependencies and resolving blockers.
• Manage external dependencies across otherprogramsandorganizationalchange activity ensuring these are visible and tracked atprogramlevel
• Own andoperateaformal change controlprocess, ensuring scope changes are assessed,approved and reflected in plans and budgets
• Ensureprogramobjectivesremain aligned to business goals as theprogramevolves, flagging and managing drift proactively

• Own theprogramrisk framework, including risk appetite, mitigationstrategiesand escalation thresholds
• Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated appropriately
• Ownprogramquality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle

• Own theprogrambudget, trackingspendsagainst forecast and reporting on financial position regularly
• Ensure the right skills and capacity are in place acrossworkstreams, managing resource conflicts and working with third parties to address gaps
• Maintainprogrambusiness case integrity and support benefitsrealisationplanning and tracking

• Track and reportprogramprogress accurately and consistently across allworkstreams
• Prepare regular updates for the Delivery Director and Ohpen Executive team,bringing clearprogramstatus,risksand recommendations
• Ensure reporting istimely,accurateandappropriate foreach audience

• Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads
• Lead and co-ordinate third-party deliveryorganizations, holding vendors accountable to plans, qualitystandardsand agreed deliverables
• Manage escalations andfacilitateresolution acrossorganizationalboundaries

• You have
  proven experience delivering major transformation or implementation
  programs
  , ideally within the
  Dutch Financial Services industry.
• You are experienced in
  planning and coordinating complex, multi-workstream
  pro
  jects
  , involving multiple teams and stakeholders.
• You bring
  strong
  program
  management experience
  and are comfortable taking ownership of delivery from planning through execution.
• You have experience
  managing
  program
  budgets, including tracking and reporting on financial performance.
• You are confident in
  resource planning across complex, multi-party delivery environments
  , balancingpriorities,and dependencies.
• You have experience
  owning change control
  pro
  cesses
  and ensuring deliveryremainsaligned with the agreed business case.
• You have a strong track recordof
  managing third-party delivery partners, setting clear expectations,and holding them accountable for delivery.
• You are comfortable
  preparing and presenting
  program
  updates to senior stakeholders and steering committees.
• You arefluent in both Dutch and English
  (essential).

• You have experience with
  technology implementations within Dutch Financial Services.
• You are comfortable working across both agile and waterfall delivery environments
  .
• You have experience working on
  multi-vendor or systems integration programs.
• You have experience
  supporting or owning
  benefits of
  realization
  framework
  sand tracking whether programs deliver their intended outcomes.

• A senior leadership role with end-to-end ownership of a strategic transformation program
• The opportunity to work with leading financial institutions on a complex, high-impact implementation
• A collaborative environment where you'll partner with experienced delivery, technology, and business teams
• Competitive compensation and benefits
• The opportunity to make a lasting impact by delivering a program that will shape future business operations