Key Account Manager eCommerce Benelux

Position: Key Account Manager – (eCommerce) Benelux
About Us
Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Key Account Manager – (eCommerce) Benelux
As a Key Account Manager – (eCommerce) Benelux, you will play a critical role in accelerating our growth across the Benelux region, with a sharp focus on winning and scaling with key retail partners. This role owns the commercial success of key Dutch and Belgian (eCommerce) partners, including Coolblue. You will lead both the strategic direction and day-to-day execution of your accounts, applying a rarely satisfied mindset to continuously raise the bar on performance.

Success in this role requires strong commercial ownership, data-driven decision making, and the ability to move with impatience for action in a fast-paced, consumer-obsessed environment.

Responsibilities

Take full ownership of key Benelux (eCommerce) accounts, including Coolblue and other priority retail partners, acting as the commercial lead for your portfolio.

Develop and execute high-impact sales strategies that exceed sales, margin, and profitability targets across assigned accounts and product categories.

Optimize digital shelf performance by managing product listings, content, assortment, and availability, leveraging platform-specific tools to maximize visibility and conversion.

Plan and coordinate online commercial activities, including Retail Media and off-platform activation, to drive traffic, conversion, and return on investment.

Own demand forecasting for assigned accounts and manage promotional investment to ensure alignment with sales targets and profitability KPIs.

Lead commercial negotiations with retail partners, securing mutually beneficial agreements that support sustainable, long-term growth.

Closely monitor market trends, competitor pricing, promotional activity, and sales performance to identify risks and unlock new growth opportunities within the Benelux eCommerce landscape.

Collaborate cross-functionally with Sales, Marketing, Supply Chain, Finance, and eCommerce teams, communicating for impact to ensure flawless execution.

Continuously challenge assumptions, embrace progress over perfection, and adapt quickly to changing market conditions to keep Shark Ninja ahead of the competition.

Skills Required
Fluent in English and Dutch.

Proven experience managing major Benelux (eCommerce) accounts, with strong knowledge of our key partner Coolblue.

Strong commercial and negotiation skills, with the ability to translate complex data into clear, actionable sales strategies.

Advanced proficiency in Excel and PowerPoint, with confidence presenting performance insights and recommendations to diverse stakeholders.

Highly analytical mindset combined with a strong bias for action and the ability to pivot quickly in a dynamic, fast-paced environment.

Excellent interpersonal and relationship-building skills, with the ability to win as a team across internal functions and external partners.

Strong attention to detail, time management, and the ability to manage multiple priorities simultaneously.

Our Culture
At Shark Ninja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver…