Sr. Account Manager; Benelux

Position: Sr. Account Manager (Benelux)
Position Overview  Netflix is looking for a Senior Account Manager based in Amsterdam to help shape our rapidly evolving advertising business. The role involves managing top strategic accounts, executing end‑to‑end campaigns, and partnering with sales and cross‑functional teams to deliver excellent client service.

Key Responsibilities   Manage our top and strategic accounts in partnership with the Sales team, driving revenue growth.
Lead and maintain training materials for the AM organization, build templates, and train new Account Managers with Sales Enablement.
Serve as the first point of escalation for Account Managers on the team.
Assist managers and partner with Sales Enablement to develop and continually enhance new products, improve processes, and run projects or workflows.
Act as a subject‑matter expert for the Country, Market, or Agency Hold Co.
Partner with aligned Sales Manager and/or Senior Sales Partners to understand client goals and objectives and deliver excellent customer service.
Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance.
Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
Host campaign kick‑off meetings and partner with clients on gathering launch assets.
Partner with cross‑functional teams to produce custom creative assets.
Collaborate with Account Managers in other regions to share learnings and best practices.
Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting.
Oversee delivery performance of ad campaigns and partner with clients on optimization tactics.
Provide clients with post‑campaign wrap reports and performance insights.
Navigate campaign escalations and contribute to long‑term solutions to prevent future issues.
Maintain an in‑depth understanding of ad products, sponsorship offerings, targeting capabilities, and ad policies.
Build SME capabilities in specific areas and add depth where managers require detailed knowledge.
Contribute to monthly billing & invoicing processes with clients and finance.
Establish strong working relationships with client and agency partners, aligning with the sales strategy in the market or book of business.
Required Experience & Skills   5+ years of experience in Account Management and/or Sales Planning functions within the digital media industry, with a focus on video advertising.
Excellent verbal and written communication skills in English and Dutch.
Experience working in Sales Operation systems (CRM, OMS, Ad Servers).
Knowledge of digital media sales and marketplaces, including Direct IO, Programmatic Guaranteed, and PMP advertising.
Strong analytical and strategic thinking abilities, with the ability to make data digestible for cross‑functional stakeholders.
Proven project management skills with the ability to multitask and manage requests from various stakeholders.
Familiarity with Advertising Research and Verification vendors such as Nielsen, Com Score, Moat, Integral Ad Science, Double Verify, Kantar, etc.
Equal Opportunity Statement  Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you need an accommodation or adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal‑opportunity employer and celebrate diversity; we do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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