Enterprise Account Director - Talent Solutions

Enterprise Account Director - Talent Solutions
Full-time | Hybrid | Department: GBO

We are looking for an Enterprise Account Director to join our Talent Solutions team, acting as a trusted adviser and bringing value to our customers within the Enterprise Sector.

You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings

Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail

Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization

Identifies and pursues new business opportunities within the Learning Solutions sector, leveraging market insights and networking to expand our customers' solutions and drive revenue growth.

Shifts communication style and content to fit the needs of different stakeholders

Leads with solutions, not products, when making recommendations aligned to Customer objectives

Sells with integrity

Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together

Thinks commercially and applies business acumen when crafting & negotiating commercial agreements

Uses data and insights to support investment recommendations or overcome customer objections

Proactively mitigates churn risk by adopting a smart, customer‑centric approach

Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI

Drives Customer growth by proactively identifying opportunities to deliver greater customer value

Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer‑centric lens.

Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy

Agrees to joint accountability with colleagues and cross‑functional teams for optimal customer success

Practices humility and asks for help from colleagues when faced with a challenge or unknown

Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment

Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Basic Qualifications

7+ years of applicable sales experience

Business level fluency of Dutch and English - both in oral and written communication

Preferred Qualifications

Experience working with C-level customers for solution sales

Experience with HR software

BA/BS degree or equivalent in a related field

Experience with SaaS opportunities and  platform can change to Dynamics

Experience selling IT solutions

Experience in selling online Learning Solutions

Knowledge of software contract terms and conditions with the ability to create fair transactions

Strong negotiation and accurate forecasting skills

Experience carrying a revenue target with the ability to develop compelling strategies that deliver results

Excellent communication, negotiation and forecasting skills

Demonstrated ability to find and manage high-level business in an evangelistic sales environment

Ability to gather and use data to inform decision making and persuade others

Ability to assess business opportunities and read prospective buyers

Ability to orchestrate the closure of business with an accurate understanding of prospect needs

Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

Suggested Skills

Negotiation and forecasting skills

Consultative Selling

Stakeholder Management

Communication

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