Enterprise Account Director - Talent Solutions

Enterprise Account Director – Talent Solutions
The work location of this role is hybrid, meaning it will be performed both from home and from a Linked In office on select days, as determined by the business needs of the team.

You will be responsible for helping our customers effectively engage with our solutions in Talent and Learning. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet or exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

Research customers’ business and prepare thoughtful questions and insights in advance of customer meetings

Ask layered, open-ended questions to understand and clarify customers’ objectives and challenges beyond surface-level detail

Build relationships with multiple stakeholders (vertically and horizontally) across the customers’ organization

Identify and pursue new business opportunities within the Learning Solutions sector, leveraging market insights and networking to expand our customers’ solutions and drive revenue growth

Shift communication style and content to fit the needs of different stakeholders

Lead with solutions, not products, when making recommendations aligned to customer objectives

Sell with integrity

Drive customer decision making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders together

Think commercially and apply business acumen when crafting and negotiating commercial agreements

Use data and insights to support investment recommendations or overcome customer objections

Proactively mitigate churn risk by adopting a smart, customer-centric approach

Engage customers throughout to confirm and clarify value and adapt a strategy when needed to optimize ROI

Drive customer growth by proactively identifying opportunities to deliver greater customer value

Apply business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens

Map all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy

Agree to joint accountability with colleagues and cross-functional teams for optimal customer success

Practice humility and ask for help from colleagues when faced with a challenge or unknown

Be disciplined in territory and account planning, forecasting, and quota attainment

Follow best practices when using CRM and other sales tools to manage the sales and buyer cycles

Basic Qualifications

7+ years of applicable sales experience

Business-level fluency of Dutch and English – both in oral and written communication

Preferred Qualifications

Experience working with C-level customers for solution sales

Experience with HR software

BA/BS degree or equivalent in a related field

Experience with SaaS opportunities and  platform or Dynamics

Experience selling IT solutions

Experience in selling online learning solutions

Knowledge of software contract terms and conditions with the ability to create fair transactions

Strong negotiation and accurate forecasting skills

Experience carrying a revenue target with the ability to develop compelling strategies that deliver results

Excellent communication, negotiation and forecasting skills

Demonstrated ability to find and manage high-level business in an evangelistic sales environment

Ability to gather and use data to inform decision making and persuade others

Ability to assess business opportunities and read prospective buyers

Ability to orchestrate the closure of business with an accurate understanding of prospect needs

Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills

Negotiation and forecasting skills

Consultative selling

Stakeholder management

Communication

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