Renewal Account Manager

Mission & Vision
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday – from disruptive innovation and collaboration, to execution.

From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEX Benefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities – just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in‑person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem‑solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description – Your Career
We are continuing to experience massive growth in our customer base and are now in a position to bring in a seasoned Sales specialist. If you have the necessary skills and are ready to truly strive for excellence among the best of the best, we would like to hear from you. The position is based in our office in Amsterdam and reports to the Manager, EMEA Renewals.

Your Impact

Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.

Drive reduction in customer churn.

Improve on‑time renewal rates.

Identify upsell, consolidation, and term extension opportunities.

Assess customers’ current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross‑platform solutions.

Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.

Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.

Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add‑on business.

Build and maintain strong, productive relationships in a fast‑paced, performance‑driven environment.

Own the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure.

Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.

Qualifications – Your Experience

Proven experience managing a customer base across all accounts assigned by management.

3+ years of success in Sales, Subscription Renewals, and Support Contract Management.

Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems.

Passionate about sales with a consistent history of meeting and exceeding targets.

Excellent time management, organization, and interpersonal communication skills.

Skilled in building complex quotes involving non‑standard product configurations.

Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate…