Renewal Sales Specialist

Renewals Sales Specialist - Digital Experience

Challenge
We are currently recruiting a sales professional committed to managing renewals business of the installed base of our growing Adobe Digital Experience Business in Amsterdam. You will report into the Western EMEA Retention Sales organization within the Digital Experience business and work closely with the Sales Teams and the Customer Success Managers within the wider business. You will carry personal quotas and will be encouraged to drive customer engagement.

What you’ll do

Secure the renewal of the contracts of our Digital Experience customers install base in coordination with the Customer Success Managers and the rest of the Adobe Sales Team.

Identify expansion opportunities to generate additional revenue through upselling and cross-selling. Drive these opportunities to closure or ensure the right account management resources improve the opportunity.

Handle a sales pipeline of renewals and new business which consistently delivers above expectation results.

Negotiate, liaise and communicate both internally and externally using appropriate methods to facilitate the sales process.

Deliver online presentations and demonstrations and coordinate internal resources as needed.

Share customers insights to the rest of the Sales organization.

Track non-renewal, pending, and lost renewals including reasons for cancellation for analysis.

Support evolving sales processes aimed at improving renewal efficiency.

Conduct oneself in a highly professional and ethical manner, adopting behaviors that enhance the reputation of the company. Act with integrity at all times.

Monitor and report on market and competitor activities and provide relevant feedback.

What you need to succeed

3-6 years experience as Field Sales – preferably in the software industry.

Master degree or equivalent experience in Sales/Business and track record of successful business to business sales experience.

Understanding of the end-to-end sales cycle management from prospecting to closing.

Ability to call within all levels of an organization, identifying decision makers, and building long-term customer relationships by establishing trust and credibility.

Highly motivated and professional with excellent communication skills, confident and goal oriented.

Ability to build pipeline through up-selling & cross-selling into our customer base.

Must have high ethics, integrity, and humility with a desire to operate as part of a team.

Ability to challenge the status quo to help drive innovation across the business.

Professional Proficiency in English – Dutch is a must.

Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

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