Strategic Account Manager - Benelux

At Tellent, we're on a mission to help organisations attract, hire and retain the right people. Our products support thousands of companies across Europe, and we're looking for an Account Manager to grow our most strategic Benelux customers.

As our Account Manager Benelux, you'll own and grow a portfolio of Tellent's most strategic, high-value accounts across the Netherlands and Belgium. You'll build genuine, long-term relationships, understand these customers better than anyone, and drive growth through upsell, cross-sell and upgrades — bringing them deeper into the Tellent platform (Tellent Recruitee, Tellent HR and Tellent Grow). It's a senior, high-autonomy and proactive role: you generate your own pipeline, take full ownership of your book, and set the commercial bar for the team.

About the team
You'll be part of the Benelux Account Management team, based in our Amsterdam office and working closely with Customer Experience, Marketing and Revenue Operations. You'll focus on expansion — upsell, cross-sell and upgrades — while Customer Experience own renewals, so you can invest your time where you create the most value. As the senior AM in the team, you'll be a reference point for what great, strategic account management looks like.

Your 12-Month Journey
During the first 3 months:

You'll immerse yourself in our products, customer base and expansion opportunities, and take full ownership of your book. You'll start building account plans for your top accounts and having your first commercial conversations.

Within 6 months:

You'll be independently running your book and generating your own pipeline, with strong level relationships across your accounts and impact-driven discovery conversations. You'll be a trusted voice in deal reviews and forecasting.

After 1 year:

You'll be managing multiple complex expansion trajectories at once, contributing meaningfully to net revenue retention with a healthy, well-covered pipeline — and actively raising the commercial bar for the team.

What you'll be doing

Own and grow a portfolio of Tellent's most strategic, high-value Benelux accounts as long-term relationships

Drive expansion through upsell, cross-sell and upgrades, bringing customers deeper into the Tellent platform

Build a 360° view of every account — decision-makers, hiring cadence, talent processes, agencies and group structure — and spot where you can add value

Build and execute multi-quarter account plans for your top accounts, anticipating customer needs before they surface

Generate your own pipeline through proactive, self-sourced outreach

Run impact-driven, multi-threaded discovery with senior stakeholders up to director level, focused on business value

Partner closely with Customer Experience on account health, timing and expansion readiness

Maintain sharp pipeline discipline, CRM hygiene and accurate forecasting in Hub Spot

What you bring

Fluent in Dutch (required, C1+) and English

Proven commercial experience in a SaaS/tech environment, ideally in account management or expansion, with a track record of creating and growing strategic accounts

A strong record of independently building, managing and closing your own pipeline, with sophisticated, multi-stakeholder (director-level) negotiation experience

A proactive, entrepreneurial mindset — you take full ownership and build from your own initiative

Strong commercial and business acumen — you quantify value, build compelling business cases and prioritise by long-term account value

A customer-first approach — you spot expansion opportunities while keeping the relationship and long-term value front of mind

Excellent pipeline management and CRM discipline

Success in this role looks like

Consistent expansion revenue from upsell, cross-sell and upgrades across your book

A healthy, well-covered self-sourced pipeline with accurate forecasting

Deep, multi-threaded relationships across your most strategic accounts

Account plans in place and progressing for your top accounts

A strong, collaborative partnership with Customer Experience

What we offer

Hybrid working from our beautiful canal-side office in Amsterdam

Diverse and international team environment

€1,500 annual training budget

Pensi…