Director, Business Development - BiA

About
Build in Amsterdam (BiA), is the world's most awarded commerce agency. For over 13 years, we've been building brands and Digital Flagships that are driven by emotion and built on logic, combining strategy, design and development under one roof. By joining the Front Row Group, we operate from New York, San Diego, Hamburg, Bratislava and Amsterdam, with a team of 500+ e-commerce and marketing specialists.

Director, Business Development
Full-Time

Senior Leadership

The Role
As Director of Business Development, you will drive the commercial growth of BiA across EU markets. You are the person who connects our world-class capabilities, Connected Commerce strategy, Digital Design Systems, flagship store development, to the brands that need them most.

You will own the full pipeline: from building outbound systems that identify and engage the right prospects, to managing inbound demand, to moving deals forward with speed and precision. You will work cross-functionally with our delivery, strategy, and Rev Ops team to make sure every handoff is clean and every opportunity is maximised.

Key Responsibilities
Pipeline Strategy & Execution

Identify, qualify, and pursue new business opportunities that are the right strategic fit for Build in Amsterdam and the :
Group.

Own and optimise both inbound and outbound funnels, ensuring consistent deal velocity and accurate pipeline forecasting across EU markets.

Drive timely delivery of sales collaterals pitch decks, case studies, proposals and keep deals moving forward with clarity and accountability.

Build BiA's sales capacity in line with company growth goals, designing repeatable processes that scale alongside our expanding service offering.

Coordinate with existing client delivery teams to identify upsell opportunities, particularly around Connected Commerce expansions, design system rollouts, and data infrastructure projects.

Partner with our Operations team to ensure CRM hygiene (Hub Spot), clean handoffs, and consistent pitch support across the sales cycle.

Partnerships & Market Development

Translate BiA's Connected Commerce positioning (Same Look. Same Voice. Same Memory.) into compelling commercial narratives that resonate with CMOs, CDOs, and digital leaders.

Represent BiA at key EU industry events, including Shop Talk Europe, building the pipeline and raising our commercial profile among senior brand decision-makers.

Identify, develop, and close strategic partnerships with technology platforms, agencies, and ecosystem players (e.g. Shopify Plus, Front Row partner network, AI commerce vendors).

Commercial Leadership

Report directly to senior leadership on pipeline performance, revenue forecasts, and go-to-market strategy.

Collaborate with marketing to align outbound campaigns with sales priorities and build a consistent demand generation engine.

Lead commercial negotiations and proposal development for enterprise-level prospects across fashion, lifestyle, outdoor, and premium consumer brands.

Ideal Candidate
Experience & Track Record

7–10 years in outbound business development, agency sales, or strategic partnerships, ideally within digital commerce, brand experience, or premium agency environments.

Demonstrated success in responsible sales roles in EU markets, with a track record of closing complex, multi-stakeholder enterprise deals.

Deep familiarity with the EU e-commerce ecosystem. You know the brands, the platforms, the buyers, and the conversations that matter.

Experience with Shopify Plus or comparable DTC platforms is a strong advantage; understanding of design-led digital commerce even more so.

Skills & Capabilities

Strong CRM fluency, particularly Hub Spot, alongside command of outreach tooling and Linked In Sales Navigator for structured pipeline management.

Strategic thinker who can build sales systems from the ground up, while also rolling up their sleeves to move individual deals forward.

Exceptional communicator: equally comfortable presenting a Connected Commerce vision to a CMO as writing a tight, persuasive proposal.

Sales operations literate, you understand pipeline hygiene, stage management, forecast accuracy, and the mechanics of a healthy revenue machine.

Culture & Mindset

Well-networked within the e-commerce and Shopify ecosystems, you bring relationships on day one and know how to build new ones.

You believe brands should connect to convert. You understand what it means to build a Digital Flagship as a commercial asset, not just a website.

Self-directed, entrepreneurial, and results-driven, you thrive with autonomy and hold yourself to a high standard.

Fluent in English; additional European languages (Dutch, German, French) are a strong advantage.

What We Offer

A senior leadership role with direct impact on BiA's revenue growth and commercial direction.

The creative and technical excellence of the most awarded e-commerce agency in the world, a powerful story to sell.

The backing of the Front Row Group: global reach, proprietary technology (Catapult), and a network of 500+…