Account Manager Digital Sales; Dutch speaking

Position: Account Manager Digital Sales (Dutch speaking)
Are you an experienced Digital Sales professional who thrives on managing client relationships, driving renewals, and identifying growth opportunities?
Are you motivated to work in a collaborative, fast-paced team where you partner cross-functionally to deliver outstanding customer experiences?
Would you be excited to join a culture-first organization that values growth, flexibility, and continuous learning?
Practical information

Location:

Amsterdam, Netherlands  |

Reports to:

Team Lead Business Development  | Work Arrangement:  Full time (hybrid)  | Visa Requirements:  Valid working visa for Netherlands  | Language Requirement:
Fluent/professional in  Dutch and English,  written and verbal.
As a  Digital Sales Account Manager  , you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. In this role, you will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.

Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.
Responsibilities:
Client Relationship & Advocacy:  You will build strong, trust-based SME client relationships, represent client interests internally, and promote success stories
Service Delivery & Coordination:  You will act as the main point of contact for inquiries, coordinating with internal teams to deliver digital services effectively
Renewals & Growth:  You will drive renewal strategies and negotiations while identifying upsell and growth opportunities
Account Management:  You will maintain a deep understanding of client business landscapes to ensure full account coverage and value creation
Issue Resolution:  You will manage post-sales escalations and collaborate cross-functionally to resolve challenges efficiently
Data & Performance Focus:  You will leverage data and metrics to guide sales actions, optimize performance, and improve account strategies
Digital Sales Account Manager   Are you an experienced Digital Sales professional who thrives on managing client relationships, driving renewals, and identifying growth opportunities?
Are you motivated to work in a collaborative, fast-paced team where you partner cross-functionally to deliver outstanding customer experiences?
Would you be excited to join a culture-first organization that values growth, flexibility, and continuous learning?
Practical information

Location:

Amsterdam, Netherlands  |

Reports to:

Team Lead Business Development  | Work Arrangement:  Full time (hybrid)  | Visa Requirements:  Valid working visa for Netherlands  | Language Requirement:
Fluent/professional in  Dutch and English,  written and verbal.
As a  Digital Sales Account Manager  , you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. In this role, you will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.

Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.
Responsibilities:
Client Relationship & Advocacy:  You will build strong, trust-based SME client relationships, represent client interests internally, and promote success stories
Service Delivery & Coordination:  You will act as the main point of contact for inquiries, coordinating with internal teams to deliver digital services effectively
Renewals & Growth:  You will drive renewal strategies and negotiations while identifying upsell and growth opportunities
Account Management:  You will maintain a deep understanding of client business landscapes to ensure full account coverage and value creation
Issue Resolution:  You will manage post-sales escalations and collaborate cross-functionally to resolve challenges efficiently
Data & Performance Focus:  You will leverage data and metrics to guide sales actions, optimize performance, and improve account strategies

Job Requirements  What we want to see from you   Technology sales experience
Expertise within customer onboarding, account handling, and escalation management
Ability to translate business needs into effective technical solutions
Effective communication, negotiation, and cross-functional collaboration skills
Structured approach to request tracking and teamwork
Commitment to customer satisfaction with a continuous learning mindset

What We Offer:

Hybrid working from our Amsterdam Office
A dynamic and collaborative work environment
Opportunities for professional growth and development
Competitive compensation and benefits package
Unlimited holidays
Company description  Software One is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize…