International Customer Senior Manager

Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

What Truly Sets Us Apart Is How We Work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role
The Senior Manager, International Customers is the driving force behind fostering and expanding strategic partnerships with top European retail alliances.

Your role will involve nurturing the relationship with the alliances, lead negotiations, and ensure their seamless delivery, boosting growth.

What You’ll Be Responsible For

Coordinate contracts implementation in all European markets

Execute the contract with all local KAMs

Implement a sustainable and efficient way of working with our stakeholders

Support negotiations with ERAs on behalf of the Ice Cream business through coordination, pre‑negotiation alignment, data analysis, and deal breakdown.

Aid the coordination, governance and issue resolution across European markets and customers

Create an MEL framework to dissect deal results and improve future negotiations.

We’re Looking For Someone Who

Minimum of 6 years of sales, business development or retailer account management background at a cross‑country level

Experience in negotiation in big continental EU markets (France, Germany, Netherlands)

Strong understanding of the European Retailer landscape (cross country CD experience in EU or Global CD)

Proven negotiation skills

Strong personal mastery and stress management

Great communication and influencing skills

Networking ability

Excellent organizational skills and ability to bring structure

Analytical and numerically strong

Professional English is required;
French knowledge is desirabl

Leadership

You must be resilient and deliver with passion through uncertainty. You create opportunities through the core and beyond.

Critical Standards of Leadership Behaviors

PERSONAL MASTERY:
Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.

PASSION FOR HIGH PERFORMANCE:
Generates intensity and focus to motivate people to deliver results es personal responsibility and accountability for execution and results.

TALENT CATALYST:
Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.

PURPOSE & SERVICE:
Has humility, understanding that leadership is service to others, inside and outside Unilever.

CONSUMER LOVE:
Invests time inside and outside to understand the needs of consumers.

BUSINESS ACUMEN:
Creates sustainable growth with purpose, engaging different partners across the system for change.

Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive…