Director of Services Business Development (Retail & Commerce, Fluent in Dutch

Position: Director of Services Business Development (Retail & Commerce, Fluent in Dutch)
Mastercard Services helps organizations make better business decisions through data, insights, consulting, and technology-enabled solutions
As Mastercard continues to expand its Services business in the Netherlands, we are seeking a Director, Business Development to drive growth across Retail & Commerce organizations
This role will focus on building commercial relationships with leading merchants, identifying new opportunities, and helping customers solve business challenges through Mastercard’s broad portfolio of Services offerings
Working closely with specialist sales teams and internal partners, the successful candidate will play a key role in expanding Mastercard’s presence within one of its strategic growth segments while supporting long-term revenue growth across the Dutch market
Drive growth of Mastercard Services across Retail & Commerce organizations in the Netherlands
Develop and expand executive-level relationships within major retail, ecommerce, and fintech accounts
Identify new commercial opportunities and build a qualified sales pipeline
Lead customer discussions to uncover business priorities and align Mastercard Services capabilities to customer needs
Coordinate with specialist sales teams to bring relevant expertise and solutions into customer engagements
Drive sales opportunities across Mastercard’s Services portfolio of data & insights, security, payment consulting and loyalty solutions
Partner with internal stakeholders to develop sales strategies and support successful opportunity execution
Maintain strong knowledge of market trends and customer priorities within the Retail & Commerce sector
Contribute to growth strategy development and execution for the Dutch market
Represent Mastercard externally at customer meetings, industry events, and commercial discussions
Strong commercial acumen and ability to influence strategic customer discussions

Experience with data, analytics, insights, technology, or consulting-led solutions preferred

Fluency in Dutch and English Experience engaging customers within Retail & Commerce sectors or advising organizations operating in those industries

Payments industry experience, strategy consulting experience, or retail-focused commercial experience preferred

Proven experience working with senior decision-makers within large organizations

Extensive experience in business development, enterprise sales, consulting, or related commercial roles

Strong track record developing and growing commercial opportunities in complex sales environments

Ability to identify customer challenges and align solutions to business priorities

Experience working across matrixed organizations and coordinating multiple stakeholders throughout a sales process

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