Services Account Executive Benelux

Services Account Executive Benelux

THE ROLE
Over 50,000 customers globally trust Extreme Networks’ end-to-end, AI/cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. We're growing our Annual Recurring Revenue (ARR) fast, double-digit growth year over year, and we need someone who can grow with us.

As a Services Account Executive for Benelux, you will prospect, qualify, shape, sell, and close new ARR business with existing and new clients. You will identify when customers need services and subscriptions, whether that's Premier Services, Professional Services, Managed Services, Parts Replacement and Onsite Services or AI-Networking and Cloud-Networking Subscriptions.

This is a high-impact role for someone who loves selling, enjoys working with customers to understand their operational needs, thrives on independence, and wants to build a pipeline of meaningful ARR business. Your success directly drives your compensation and your career growth.

WHAT YOU WILL ACTUALLY DO
You will spend your time in four interconnected areas:

Building customer relationships and identifying opportunities
You will meet with key customers and channel partners to understand their network operations challenges, upcoming project needs (initial deployments, migrations, optimizations), and business priorities. From these conversations, you will spot where our services and subscriptions can solve real problems. You will maintain a disciplined pipeline of opportunities, qualify them early, and position services before competitors do.

Closing complex service deals
Once you've identified an opportunity, you will qualify it with the sales team, position the services value to customers and partners, and drive the ARR piece of the overall deal. Then you will negotiate contracts, shepherd them through procurement, and ensure our presales and delivery teams understand exactly what we're committing to. You will handle the full cycle from proposal to signature, partnering with services delivery teams to ensure we're delivering what customers need.

Being the expert everyone relies on
Internally, you will educate Account Executives and presales teams on our services portfolio so they spot opportunities in their own accounts. Externally, you will become the trusted advisor, the person customers and channel partners call when they need strategic advice on services and subscriptions. You will run service reviews with customers, identify improvement opportunities, and drive adoption of new services into existing accounts.

Manage the deal lifecycle
You will collaborate with the regional sales team to ensure services are baked into deals from the start. You will provide input to the weekly forecast, forecast pipeline monthly, review results quarterly, and keep operations informed so contracts get executed smoothly. Your focus remains on the customer outcome, but you're also managing the mechanics that make execution possible. You will be in close contact with our Service Delivery team from day one, flagging resource needs upfront so we're set up to win.

RESPONSIBILITIES

Build and grow the services and subscriptions ARR pipeline

Ensure the Service Portfolio is positioned with new opportunities at an early stage

Actively manage a sales prospecting methodology by logging activity that includes managing a targeted quarterly prospect list, weekly sales calls, in-person and on-line customer meetings, alignment with partners, and coordination of presentations, proposals, and pricing

Manage customer opportunities from Lead Generation through Sales to hand-over to Services Delivery

Focus on positioning and selling Premier Services, Professional Services, Managed Services, Parts Replacement and Onsite Services or AI-Networking and Cloud-Networking Subscriptions to accounts in the Benelux region.

Work closely and in alignment with territory Account Executives to acquire, retain, and drive business within new and existing accounts

Increase account penetration by supporting and promoting enhanced services

Prepare/present and run internal and external…