Sales Assistant

Amsterdam, Netherlands Apply until: 14 Oct 2026

At Nouryon, our global team takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.

We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?

About the jobAs a Sales Assistant, you will support the European sales organization of our Paints and Coatings business in achieving its commercial objectives by coordinating commercial processes, maintaining accurate customer and pricing data and assisting Account Managers across the region.

You will also act as a key point of contact for customers, coordinating activities related to orders, payments, and forecasting.

By serving as the interface between customers, sales teams, and other internal functions, you will help ensure an excellent customer experience, operational efficiency, and compliance with company  your future role as Sales Assistant you will
• Act as the first point of contact for customer inquiries not directly related to order fulfillment, providing information such as SDS, TDS, carbon footprint data, vendor forms, and customer questionnaires.
• Support pricing activities by investigating price discrepancies, coordinating corrections, and maintaining accurate pricing information in relevant systems.
• Assist with order-to-cash processes by monitoring disputed invoices, resolving post-order issues, following up on zero-price orders, and identifying unusual order patterns.
• Support credit control activities, including overdue payments, invoice disputes, credit and debit notes, and order hold management.
• Partner with Key Account Managers to collect and maintain accurate customer forecast information.
• Coordinate customer master data updates, commercial conditions, SAP contracts, and other data management activities to ensure data accuracy and quality.
• Manage sample requests and deliveries, and support the resolution of sample-related inquiries and complaints.
• Coordinate sales leads and customer requests from marketing campaigns and digital channels, ensuring timely follow-up by the appropriate Account Manager.
• Administer rebate programs in line with approved customer agreements.
• Support customers with CRM and MyNouryon Portal-related inquiries, registrations, and complaint follow-up.
• Create and manage purchase orders and RFCA requests, ensuring timely processing and approvals.
• Collaborate with Sales, Customer Service, Master Data Management, Contract Management, and other internal teams to ensure seamless support for customers and commercial activities.
• Contribute to the continuous improvement and harmonization of sales support processes across Europe.

We believe you bring
• A bachelor's degree in Business, Commercial Economics, Sales, or a related field, or equivalent professional experience.
• 3-5 years of experience in Sales Support, Customer Service, Commercial Operations, or a similar commercial role in a B2B environment.
• Experience working in an international and customer-focused business environment.
• Good knowledge of SAP, CRM systems, and Microsoft Office.
• Strong communication skills in English We believe you are...
• Highly organized, with a structured and detail-oriented approach to your work.
• Proactive and customer-focused, able to effectively manage multiple priorities in a dynamic environment.
• A strong team player who builds positive relationships and collaborates effectively across functions.
• Self-motivated and hands-on, with the ability to work independently and take ownership of your responsibilities

We offer youAt Nouryon, we provide a great job and friendly coworkers, plus benefits in addition to salary.
• An employment contract for an indefinite period
• A competitive gross annual salary
• 35 holidays based on a full-time position
• A variable bonus
• An excellent pension plan with a strong contribution rate, most of which is paid by Nouryon.
• Life Check Employee Assistance Program:
Free, confidential wellbeing support for you and your family
• Bright, modern…