Account Manager

About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Are you a proactive, results-oriented individual looking to accelerate your career in software sales? If you thrive in a consultative sales culture with ample advancement opportunities and executive support, Kaseya Is the place to be. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As an Account Manager at Kaseya, you will:

Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience.

Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.

You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.

Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies.

Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals.

To excel in this role, you will develop an understanding of our products and their integrations, allowing you to propose their value to customers effectively. You will proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete. Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales.

Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans.

Join the Kaseya growth rocket ship and see how we are #Changing Lives !

If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers’ efficiency, profitability, and success through our award‑winning IT Complete™ platform of products and solutions, driving our hyper‑growth trajectory.

If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers’ efficiency, profitability, and success through our award‑winning IT Complete™ platform of products and solutions, driving our hyper‑growth trajectory.

Join the Kaseya growth rocket ship and see how we are #Changing Lives !

If you are a resilient achiever, driven to win and excel, and meet the above…