Overseas Contractor

Overseas Contractor Pega Lead System Architect LSA Onshore< <
Experience 1014 years overall 3 years as LSA 2 Pega CS endtoend implementations<
Role Summary Design Authority Owns architecture quality performance security and Dev Ops leads CoE standards and AI enablement<

Key Responsibilities <
Own solution blueprint case taxonomy microjourneys interaction flows CSR Desktop Knowledge and Digital Messaging<
Define nonfunctional requirements scale resiliency and node strategy Queue Processors vs Job Schedulers background processing caching<
Integration architecture RESTJSON SOAP if needed OAuth2

SAML eventing Kafka

JMS idempotency pagination circuit breaker and retry patterns<
Data design enterprise data model data pages scope refresh reference data strategy data obfuscation and masking for PII< UX strategy Constellation preferred Cosmos accessibility WCAG localizationi
18n responsive behavior<
Dev Ops Deployment Manager pipelines product packaging versioning branching merge policy automated quality gates rollback patterns<
Observability and performance PDC operating rhythm PALs analysis log correlation performance test strategy and tuning<
Security compliance GDPRaligned retention erasure RBACABAC secrets management auditability encryption at rest and in transit<
CoE leadership guardrails code review checklists reusable components reference architectures developer onboarding and enablement< AI initiatives seed NLPEmail Bot Digital Messaging intent sentiment GenAIassisted CSR summarization knowledge retrieval and governance prompt data policies<
Must Have Skills<
Pega CS depth Interaction Portal Service Cases Knowledge Email Bot Digital Messaging eg chat

Whats

App with production golives<
Constellation experience view templates regions editable tables data reference patterns or strong Cosmos with migration path understanding<
Integration design mastery REST with OAuth2 client credentials auth code error handling frameworks request response mapping timeouts retries backoff Event driven patterns Kafka

JMS producers consumers correlation IDs exactlyonceatleastonce semantics dead letter handling Performance engineering PDC triage PAL reading DB indexing considerations cache invalidation node classification queue throughput tuning Dev Ops at scale multistage pipelines in Deployment Manager artifact versioning approvals infrastructureascode collaboration release governance Security engineering Access Manager attribute based access control ABAC using Access When field level encryption obfuscation secure logging Testing leadership Pega Unit strategy scenario tests contract tests for integrations test data management coverage KPIs Documentation stakeholder management architecture decision records ADRs tradeoff analysis executive communication risk management Niceto Have Customer Decision Hub CDH to power NBA in service context and nextbestservice actions<
GenAIAgentic AI in Pega eg summarization knowledge buddy coach patterns and NLP model tuning<
Telephony

CCaaS Genesys Amazon Connect Twilio NICE CTI handoff and screenpop patterns<
Cloud ops Pega Cloud AWSAzure and enterprise observability Splunk Datadog New  Relic<
Travelecommerce domain booking amendments refunds chargebacks partner supplier support fraudrisk workflows<
Certifications<
Mandatory Pega Certified Lead System Architect CLSA<
Preferred Pega Decisioning Consultant badges in GenAI Digital Messaging PDC Amsterdam0 - 0 Years
10R30-Jan-2026

NACTIVE
1435883 Mandatory Skills :
Pega LSA