Campground Attendant

Description

The Campground Attendant at Lakeshore Cabins and Campground is a hands‑on, hybrid role with primary responsibility for cabin housekeeping and a secondary role supporting front desk and grounds operations as needed. Reporting to the Housekeeping Manager, this position is essential to delivering a clean, comfortable, and welcoming experience for every guest — whether they are arriving at a freshly turned cabin, checking in at the front desk, or enjoying the property during their stay.

This is a great fit for someone who takes pride in their work, moves with purpose, and enjoys variety in their day.

Housekeeping (Primary)

• Clean and prepare cabins between guest stays to property standards: linens, bathrooms, kitchens, floors, dusting, and trash removal.
• Inspect cabins post‑clean to ensure readiness; restock guest amenities and supplies.
• Launder, fold, and rotate linens and towels; maintain par‑levels and inventory.
• Identify and report maintenance issues, damages, or excessive wear discovered during turns.
• Maintain cleanliness of common areas, restrooms, and shared bathhouse facilities.
• Track and manage cleaning supplies and amenities; flag low inventory to the Park Manager.

Front Desk Support (Secondary)

• Float to the front desk during peak check‑in/check‑out periods, breaks, or staffing gaps.
• Greet guests warmly; assist with check‑in, check‑out, and basic reservation inquiries.
• Answer phone and in‑person questions about availability, amenities, and the local Ennis/McAllister area.
• Process payments accurately and maintain cash drawer accountability when assigned.

Grounds & Property Support (As Needed)

• Walk the property to ensure cleanliness, order, and guest readiness across cabins, RV sites, tent areas, and common spaces.
• Pick up litter, empty exterior trash receptacles, and tidy outdoor gathering areas.
• Assist with light grounds tasks such as setting up/breaking down event spaces, sweeping walkways, and snow/leaf clearing as conditions require.
• Report maintenance, safety, or grounds issues to the appropriate department promptly.

Compliance & Communication

• Follow all safety protocols, including proper handling and storage of cleaning chemicals.
• Communicate clearly with the Park Manager and other team members during shift hand‑offs.
• Consistently apply property policies — quiet hours, pet rules, site‑use guidelines — in a respectful, professional manner.

Required

• Strong work ethic, attention to detail, and pride in producing clean, guest‑ready spaces.
• Ability to work independently and manage time across multiple cabins or tasks in a shift.
• Friendly, guest‑first demeanor; comfortable interacting with a diverse guest population.
• Basic computer literacy; willingness to learn the property management system (PMS) for front desk coverage.
• Reliable and punctual; able to work a flexible schedule including weekends, holidays, and peak summer season.
• High school diploma or equivalent.

Preferred

• Prior experience in hotel housekeeping, vacation rental cleaning, or campground/RV park operations.
• Front desk, guest services, or cash‑handling experience.
• Familiarity with hospitality PMS platforms.

• Ability to stand, walk, bend, kneel, and reach throughout the shift.
• Frequent lifting of up to 40 lbs (linens, supplies, equipment).
• Ability to walk the property in varied weather conditions for cabin turns and inspections.
• Comfort working with cleaning chemicals using proper PPE.

We are proud to offer a comprehensive benefits package designed to support your well‑being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match:
Eligible employees…