Player Development Host

Job Description

SUMMARY: The Player Development Host is responsible for building and maintaining relationships with high-value casino guests to increase loyalty, retention, and revenue. This position delivers exceptional guest service, promotes casino amenities, events, and rewards programs, and coordinates personalized experiences to encourage repeat visits. The ideal candidate is outgoing, professional, and customer-focused, with strong communication, sales, and relationship-building skills.

• High school diploma or GED required.
• One (1) to three (3) years of experience in customer service, hospitality, sales, casino operations, or a related field preferred.
• Must be at least 21 years of age.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to provide exceptional guest service while maintaining professionalism and confidentiality.
• Strong organizational skills with the ability to manage multiple priorities and meet performance goals.
• Basic computer proficiency, including Microsoft Office, and the ability to learn gaming and CRM software.
• Knowledge of casino gaming operations and host liquor laws preferred.
• Valid driver's license and ability to meet eligibility requirements for transporting guests to approved events and excursions.
• Ability to obtain and maintain a Class III Gaming License and TIPS Certification.
• Must be available to work days, evenings, weekends, and holidays.

Full Time Team Members enjoy excellent benefits including:

• Medical insurance as low as $10 Per Month
• Free Dental and Vision coverage
• Mental Health Benefit
• $10,000 Life Insurance and AD&D Coverage
• 401K
• Employee Assistance Program
• Flex Time Off
• 13 Paid Holidays
• Discounted Meals