Operations Administrative Assistant

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Salary Range: $23.00 To $25.00 Hourly

Classification: Non-Exempt

Reports to: General Manager

Responsibilities

• Answers, screens, and transfers incoming phone calls as needed
• Welcomes and directs visitors, clients, and vendors
• Maintains filing systems, spreadsheets, reports, and databases
• Coordinates rental equipment assignments and supports fulfillment of daily orders
• Assists with inventory reconciliation and administrative tracking
• Prepares, records, and retrieves information from records, email, meeting notes, and related documents
• Creates summaries and reports as requested
• Responds to administrative inquiries and escalates issues appropriately
• Coordinates travel, meetings, and appointments for managers and supervisors
• Maintains office supply inventory and coordinates maintenance of office equipment
• Tracks expenses, petty cash activity, and approved purchases
• Maintains a safe, organized, and clean work environment
• Complies with company policies and procedures
• Performs other duties as assigned

Supervisory Responsibility
This position does not supervise employees.

Work Environment
This position operates in both office and warehouse environments and requires regular movement between administrative and operational work areas.

Position Type / Expected Hours
This is a full-time position. Work schedules may vary based on business needs. Additional hours and occasional weekend work may be required during peak business periods.

Minimum Qualifications

• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Proficient in Microsoft Office Suite and Outlook
• Strong organizational skills and attention to detail
• Working knowledge of clerical and administrative procedures
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work independently and collaboratively in a team environment
• Comfortable working in a fast‑paced environment

Preferred Qualifications

• Experience with rental, ERP, or inventory management systems
• Experience with Rental Tracker Pro preferred
• Prior experience in the audio‑visual rental industry

Education & Experience

• High school diploma or GED required
• Minimum of 1 year administrative, operations support, or office coordination experience
• Equivalent combinations of education and experience may be considered

Physical Requirements

• Prolonged periods sitting and working on a computer
• Frequent standing and walking throughout office and warehouse areas
• Ability to lift and move up to 15 pounds occasionally

Other Duties
This job description is not intended to be an exhaustive list of duties, responsibilities, or activities. Responsibilities may change at any time with or without notice based on business needs.