Front Desk Receptionist

Title: Front Desk Receptionist.

Status: Full Time (40 hours/week Monday - Friday).

Pay: $19.50 - $20.00/hour.

Benefits: Health, Dental & Vision insurance, Paid Holidays, PTO, and 401k with company matching.

Location: North County offices:
Brea, Anaheim, Orange, and Tustin. Additional position in the Irvine Office.

Welcome to the role of Front Desk Receptionist! As the first point of contact for patients, you will provide excellent customer service, manage patient appointments, explain insurance benefits, and collect patient payments. Organization, attention to detail, strong communication, enthusiasm, and professionalism are essential to create a positive experience for our patients.

• Providing the highest level of customer service.
• Greet patients and visitors in a welcoming and professional manner.
• Schedule patient appointments.
• Update and maintain patient information in the EMR system.
• Collect copays and other payments.
• Explain insurance benefits.
• Maintain a clean and organized reception area.
• Answer patient questions and provide guidance.
• Process patient intake forms.
• Assist with other administrative tasks as needed.

• High school diploma or equivalent.
• Two or more years of experience in customer service.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks efficiently in a fast‑paced environment.
• Excellent communication skills.
• A keen eye for detail.
• Ability to maintain confidentiality of patient records.

• Restaurant Server/Hostess.
• Hospitality.
• Health & Wellness Receptionists.