Business Services Associate

If you are looking for a new career where you can be instrumental in the performance of a locally owned franchise, we are looking for you!

The Business Administration Associate is an assistant to the General Manager and Business Services Supervisor, responsible for administrative duties including accounting, payroll, customer satisfaction and other initiatives set by the franchise owner.

You like interacting with people. You’ll be a key member of the team, performing administration duties such as recruiting, associate relations, payroll and benefits processes as directed by the Business Services Supervisor.

You like the challenge of helping an organization thrive. You will be part of a first‑class culture that develops team members, helping them achieve their professional and financial goals and help the franchise owner reach company strategic goals.

You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help solve complex problems to achieve organizational goals.

You like working with technology and utilizing systems. You’ll need to be comfortable using a variety of digital technology such as Microsoft Office and point‑of‑sale software applications. We’ll teach you our systems and processes.

You enjoy helping and developing people. You’ll support leadership and management in coaching, teaching, and mentoring associates to achieve their personal and professional goals.

• Assist Business Systems Supervisor – Manage franchise human resource, onboarding, and orientation program.
• Manage day‑to‑day administrative operations – Monitor office supply inventory and new material purchases within the operating budget.
• Perform franchise local administrative procedures – Ensure the office operates at peak efficiency.
• Recruiting and onboarding of new associates – Post jobs, screen candidates, conduct background checks, and support interview process.
• Follow Mr. Rooter Plumbing processes – Be an integral component of the proven service system.

• Must be able to lift at least 35 lbs.
• Must have a valid driver’s license.
• Two years’ experience in a service business setting.
• Preferably experience or knowledge in accounting, payroll, or business administration.

• Paid training.
• State‑of‑the‑art computers and software to streamline administrative, accounting, and customer interactions.
• Paid time off.
• Other benefits per company policy.